communicators are bridge builders

(picture courtesy of www.nps.gov)
If you are a communicator, whether a coach, teacher, pastor, motivational speaker, etc… you have the amazing task of making connections for people. you, in essence, are a bridge builder. you help bridge the gulf between the listener and the information. Everything about your communication is helping the listener connect; your facial expressions, your dress, your mannerisms, your body language, your inflections, your tone, your knowledge of the subject matter, your credibility. All of these things will either get the listener to the information, or cause them to fall short of it into the great chasm of confusion. The best question you can ever ask yourself as a communicator is “how can I help whoever is listening to me CONNECT with what I am saying?” You are a bridge builder.
leaders are learners
a few years back I was at a youth specialties conference in Nashville, TN and heard doug fields say something that has stuck with me since. He said, “Leaders are learners. if you’ve stopped learning, you’ve stopped leading.” There is just something about that statement that rings so true in the realm of leadership. There is always something that you can learn from any given situation, from books that you read, or people you are with. My journal is full of everyday leadership lessons that I gather from my own personal experiences, what I am learning from others around me, what I am learning through my interaction with scripture, and what I am reading. My thought in this is simple: I want to learn much to lead well. The day you give up on learning is the day you give up on leading.
So, what are you reading? Who are you learning from? How does that make you a better leader?
LESS is (more)
If clarity is the communicators trump card [click here for that post] then this should be the communicators golden rule: Less is more. I’m sure that you’ve either attended a conference, heard a coach, or listened to a preacher and came away asking yourself or someone else, “What did they say?” More often than not the reason is that the communicator sinned against the rule of less is more. I can’t tell you how many times I’ve walked away from my own communications and said, “I spoke for 40 minutes, and I didn’t have a point.” I probably had MANY points, but not one, singular, clear, focused main point. I don’t know why we, as communicators, think that the more content we have, the more points we make, or the more we talk; the more we think we will be heard. marketing people [who are way more intelligent about this stuff than I am] will tell you that a sure way to lose an audience with someone is to give them too much information. So the next time you are going to communicate something to a group of people, give a sales pitch, or motivate a team, ask yourself 2 questions:
1) what am I trying to say? &
2) how could I say it using less, yet more effective, wording?
The burden of communicating
I was having a conversation over lunch with a friend last week and we were talking about communicating the truth of the Bible to teenagers. Both of us have been or currently are youth pastors, so this topic is of big interest to us. We both concluded that, in our experience growing up, we couldn’t remember ONE talk that our youth pastors or pastors gave. I’m sure I heard HUNDREDS of sermons growing up, but I remember nothing that was said. We did, however, conclude that what we remembered most was how our youth pastors were present in our lives. It’s something that Bo Boshers of Willow Creek calls “The BE-WITH factor.” And while that is true, we also concluded that we are the minority. A youth pastor cannot BE WITH every student. Especially if you have a youth ministry of more than 10-15 students. {Even Jesus only ran with 12} So the students lives that you can reach personally in your youth ministry is very limited and WILL NOT be the majority. {that’s why small group leaders are so vital… but that is a different post altogether} So this got us talking about the role of communication in youth ministry and how VITALLY IMPORTANT it really is. I mean, just because we couldn’t remember sermons from our teenage years doesn’t mean that they weren’t important… it just means that they weren’t memorable. As a youth pastor, I have come to realize, that for a majority of the students in my ministry, the 30 min. that they hear me speak on God’s word MAY BE THE ONLY VOICE speaking THAT truth into their life that week. I mean, God gets 30 minutes of their week? They have 10,080 minutes a week… and God might get 30?That number is staggering! If they sleep a normal 8 hours a night {doubt it} they still have 6,720 awake minutes where they will listen to all kinds of voices in their life: parents, teachers, friends, TV, music, video games, youtube, facebook, etc… And, for a majority of the students in your youth ministry, God gets 30 min. I’m just guessing this, but I’m assuming that unless it’s getting reinforced somewhere else, those 30 min. are getting drown out by the other voices. If this is true, then WHY is there no sense of urgency in communicating MEMORABLE TRUTH to teenagers? By the way, both of those words need to be emphasized. Just because something is memorable doesn’t mean that it communicates God’s truth in a way that leads to life change… just saying. I have literally heard communicators, minute by minute, bore teenagers to tears with the Bible and then leave them with nothing memorable except “That was a big waste of my time.” Let’s get a sense of urgency. Let’s not waste the 30 min. a week that God has given us with these students. Teach the truth in memorable ways.
{BTW… this doesn’t just apply to student ministry. It applies to teaching the Bible to anyone
}
simple growth strategies
I have been a part of 3 churches now. I started off back in college as an interim/volunteer/intern youth pastor at a small church in Wilkes Barre, Pa. I spent one year there and learned a lot about myself, youth ministry, and what hills I would die on in the realm of Theology. Then I got my first job as a full-time youth pastor at a mid-sized baptist church in Kokomo, In. I spent the next five years there, learning and growing, and being a part of a great team of pastors. My years at that church were very valuable in my growing as a young pastor. Now I am the youth pastor at Oakbrook Church here in Kokomo, and have been for almost 3 years now. On all three teams (if you could call my first experience a team???) I have been a part of strategic planning aimed on growth. We’ve tried almost everything to grow a church. But, in my experience, I have seen only ONE thing that leads to long-term, maintained growth: HEALTH.
Sarah and I like to try to grow things. We’ve tried flowers, plants, vegetables, herbs, and now kids
. One thing has been consistent… when we took the time to feed, water, fertilize (not the kids), and provide the right atmosphere, they all grew. We were cultivating an atmosphere of Health. When things are healthy, they grow. It is that simple. And check this out, healthy things often PRODUCE FRUIT!!! Just the other day I had to trash our tomato plant… why? It was dead. By the end of August we stopped paying attention to watering it and getting it plenty of sunshine. Sure, we picked the tomatoes off of the plant, and that was exciting!!! But here was the problem: We got SOOOO focused on the tomatoes that we forgot about keeping the plant healthy. Result: the plant stopped growing and died. When you stop providing healthy opportunities, things tend to deteriorate and die. But healthy things grow.
I’m convinced of one thing: if we would start concentrating on maintaining spiritual health in our churches, they will grow. We must not loose focus of this. We must keep the plant healthy. Sure it’s awesome when it’s time to pick the fruit… but we must not forget about keeping the plant healthy in the excitement of harvest time. If we neglect the health of the plant… it just might be our last harvest from that plant.
Healthy things grow!
Clarity – the communicators trump card
One of my favorite card games to play is Euchre. Okay, moment of honesty: I’m not very good at it, but that doesn’t negate the fact that I love playing it. One of my favorite parts of the game is when it is my turn to call out what is going to be trump for that hand. In that moment I get to decide which cards have the most power. One time, while I was playing, I was dealt all spades, and both black Jacks. I was about to POWN everyone. I said that I was going alone… why??? because I had trump in EVERYTHING! Trump cards are good to have because they are superior to every other card.
When thinking about communicating to people, whether it be from a stage in church, to a small group, to a business client, to a football team, every communicator needs to understand this principle: Clarity is Trump.
Clarity trumps catchy.
Clarity trumps creativity.
Clarity trumps cliche.
If you are not clear in what you are communicating, it doesn’t matter how creative or catchy you are… people WILL NOT UNDERSTAND. I’m reminded of a scene in the movie “Wedding Crashers”. They are playing a game of 2-on-2 “touch” football and Jeremy is Qb-ing. He looks over to John and yells “Hot Route, Hot Route… red 7, red 7.” John gives him this weird look, as if to say, “What in the world are you yelling?” Again, “red 7…Hot Route.” John looks at him and says, “I don’t know what red 7 means.” Jeremy gives him a hopeless glance and says, “Just go stand over there.”
Clarity is trump.
The Apostle Paul said it like this:
“I’d rather say five words that everyone can understand and learn from than say ten thousand that sound to others like gibberish.”
So the next time you are given the opportunity to communicate to someone… before you speak, ask yourself: “Is this going to be clear to those I’m speaking to?”
For You or With You?
When I was a senior in Bible college, a deep passion started brewing in my life to be used by God and serve Jesus in the local church. I couldn’t wait to get out of college and get out there into the “real world” to begin to “do ministry.” College became a back burner, means-to-an-end thing for me. I’ll tell you, it’s been 8 years since that time and that desire, that passion has not changed. The one thing I really wish though, is that someone would have taken me aside back then and shared with me the reality. I wish they would have told me that there is this propensity in ministry toward getting so busy serving Jesus that you just might forget to connect with Him. That you might get so busy doing things FOR Jesus that you forget to be WITH Jesus. That we can get so focused SERVING Christ that we neglect SITTING with Him. That our WORK for Christ can become a distraction from our RELATIONSHIP with Christ.
As Jesus and his disciples were on their way, he came to a village where a woman named Martha opened her home to him. 39She had a sister called Mary, who sat at the Lord’s feet listening to what he said. 40But Martha was distracted by all the preparations that had to be made. She came to him and asked, “Lord, don’t you care that my sister has left me to do the work by myself? Tell her to help me!”
41“Martha, Martha,” the Lord answered, “you are worried and upset about many things, 42but only one thing is needed. Mary has chosen what is better, and it will not be taken away from her.” - Luke 10:38-42
Now, before you bash Martha, before you totally write her off, consider this: the creator of the universe is coming to your house. I’m sure that you would get out the vacuum, straighten up the kids’ toys, wash all the dishes that have been piling up, dust the furniture, fluff the pillows, and make the most delicious 3 course meal that you can imagine. You don’t serve God leftovers in tupperware. Therein lies the tension of this story. It’s not that serving Jesus was wrong… but when it gets to be the focus; when it distracts you from being with Christ, it’s the wrong thing. The problem wasn’t that Martha was serving Jesus. The problem was that her serving was getting in the way of her relationship with Jesus. The text actually calls it a “DISTRACTION.” I can’t even tell you how many times ministry has been a “distraction” in my relationship with Jesus. Some people even get SERVING Christ mixed up AS their RELATIONSHIP with Him. “Many will say to me on that day, ‘Lord, Lord, did we not prophesy in your name, and in your name drive out demons and perform many miracles?’ Then I will tell them plainly, ‘I never knew you…’”
So here is the bigger question… Are you more about what you can do FOR Jesus than being WITH Jesus?
Criticism is a stamp of approval
I’ve heard this one said in many different ways over the years… but this one came to me after reading some comments from people about my church (other church people said it… mind you) They were criticizing our church on #1) something that is a non issue {look and feel of our building… not “churchy” enough} & #2) something that they knew nothing about. By the way, don’t you just love how everyone is an expert on things they know nothing about?
This is something I’ve learned over the years of leading: When you lead well, you will always have those who will criticize you. Just get used to it, it’s a part of leadership. John Maxwell said it like this once: “When you’re out in front, expect to get some kicks in the behind.”
A little criticism never hurt anyone. Jesus was criticized all the time. In fact, as a leader, if no one is criticizing you, you just might not be leading like you should.
NOTE THIS THOUGH: if EVERYONE is criticizing you… you might have a problem.
2 things to consider:
#1) who is doing the criticizing?
#2) what can I learn from this criticism?
Don’t alter your course because of a few criticisms… use them as a stamp of approval on your leadership!
keep the impossible in front of you
There is a certain thing that happens in the life of every follower of Christ at some point: They start to rely more on what they know and what they see than what they do not know and cannot see. Sure, we claim to have faith, but if we are honest our faith is merely intellectual and knowledge based. Very rarely does our faith dabble in the unknown. If it is foreign to us, we begin to perceive it as impossible and therefore bad, and we try to put it behind us as quickly as possible. We have reduced our faith to a category of life rather than a daily lifestyle. But this is not the way of God. This is not the way the first followers of Christ responded. I wonder if our western/American need for security and prosperity have crippled us from the awe and wonder and majesty that the early followers of Christ were filled with? I wonder if by reducing the impossible in our life, we have negated the need for true faith? Maybe what we need is a healthy dose of impossibility right in front of us at all times to remind us of how much true faith matters; how near God truly is. Keep the impossible in front of you!
“nothing is impossible with God” - Luke 1:37
Pace affects Productivity

A few years ago I started to feel as if I was the busiest I had ever been in my life, but also the least productive. I literally felt like I was the proverbial headless running chicken. All my gears were spinning and yet I seemed to be going nowhere. I had many bouts with myself over whether or not I was called into ministry. I don’t know if you’ve ever been there or not. It was at that moment in my life when I literally THREW DOWN everything I was doing in my office, went to my white board, and started listing off everything I was doing. I kid you not, my white board filled up faster than a skinny kid at a buffet. I stepped back and couldn’t believe the pace that I was running at. And that was just in ministry! I also had a wife and one son at that time. I concluded that if I kept this up… I was on a road to certain disaster. On the way home, I saw something that made me think even more about this. It was in the winter and there was about an inch of snow on the ground. I had a 4 wheel drive vehicle, so I was golden, but this one lady was not so fortunate: she was driving a rear wheel drive vehicle. She seemed to be stuck in the snow. (actually she wasn’t that stuck… as we will find out.) she gunned the gas in her car, and her wheels spun violently, but she went NOWHERE! so she floored the gas again… nowhere. In fact, the more gas she gave it, the worse it got. The faster the pace of tires, the more she went nowhere. She finally got out of that mess, but it took a change in strategy. She let up on the gas pedal, got some forward movement, and then slowly gave it gas. VOILA!!! unstuck and moving. It was at that moment that I said to myself: “PACE AFFECTS PRODUCTIVITY!” My pace has a direct affect on how productive I am. Frantic pace often leads to focal paralysis. or, to put it more plainly, the faster you go, the easier it is to lose control. In order to regain focus, you need to slow down, eliminate unnecessary distractions that cause you to speed up, and focus on forward movement. Pace affects productivity!
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